Contact us

1-877-905-8646

customerservice@luminara.com

Return Policy:

Luminara is committed to 100% customer satisfaction. We offer a 30-day return on eligible items purchased from the date of delivery based on tracking details. Items must be unused in the original manufacturer’s packaging and packaged well to ensure no damage in transit. The customer is responsible for return shipping costs and shipping fees from the original order will not be refunded. To start a return, please contact customerservice@luminara.com.

Please reach out to our customer service team if you receive a damaged or defective product for a replacement. We offer a 90-day limited warranty on all Luminara candles.

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Backorders will ship in 28 days.
Return Policy

Luminara is committed to 100% customer satisfaction. We offer a 30-day return on eligible items purchased from the date of delivery based on tracking details. Items must be unused in the original manufacturer’s packaging and packaged well to ensure no damage in transit. The customer is responsible for return shipping costs and shipping fees from the original order will not be refunded. To start a return, please contact customerservice@luminara.com.

Please reach out to our customer service team if you receive a damaged or defective product for a replacement. We offer a 90-day limited warranty on all Luminara candles.